At jom999, your privacy is our priority. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform. We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
JOM999 Privacy Commitment: We never sell, rent, or disclose member personal data to third parties for marketing purposes. Your information is collected solely to enable us to provide you with the best service possible.
When you register and use the jom999 platform, we collect several categories of information to ensure our services are secure, seamless, and tailored to your needs:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | KYC & Age Verification |
| Contact Information | Email address, phone number | Communication & Support |
| Financial Information | Bank account number, e-wallet | Deposit & withdrawal |
| Technical Data | IP address, device type, web browser | Security & Fraud Prevention |
| Usage Data | Betting history, games played | Service Enhancement |
All data collection is carried out transparently and you will be informed of the purpose of collection at the time your data is collected. We only collect information that is strictly necessary for the stated purpose.
The personal data we collect is used for the following purposes, all of which are directly related to delivering jom999 services to you:
jom999 does not use your personal data for any third-party marketing purposes without your explicit consent. You may withdraw this consent at any time by contacting our support team.
The security of your information is a responsibility we take extremely seriously. JOM999 implements multiple layers of technical and organisational protection to ensure your data remains secure at all times:
Jom999 does not sell or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we may need to share certain information:
All third parties working with jom999 are required to comply with privacy standards equally as stringent as our own. We have zero tolerance for any unauthorised disclosure of data.
The jom999 platform uses cookies and similar tracking technologies to enhance your user experience. Here is an explanation of how we use these technologies:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some areas of the jom999 platform.
As a jom999 member and in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or outdated, you may request that we correct it promptly.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your personal data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may ask us to restrict how we process your data under certain circumstances.
To exercise any of the above rights, contact the jom999 support team via live chat. We will process your request within 14 working days.
Jom999 retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law:
Once the designated retention period has ended, your personal data will be securely deleted or anonymised in accordance with jom999's standard procedures.
The jom999 platform may contain links or references to third-party websites in certain contexts. Please be aware that:
Jom999 reserves the right to update or modify this Privacy Policy at any time. When material changes are made:
We encourage you to review this page periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the jom999 team through the following channels:
The JOM999 privacy team is committed to responding within 3 working days for all enquiries related to personal data protection.
Privacy is more than a document — it is a core value at jom999. Every decision we make puts the protection of your data first.
The same 256-bit SSL encryption used by Malaysia's leading banks ensures that all data moving between your device and jom999 servers cannot be intercepted by any party.
Jom999 operates in full compliance with all provisions of Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews to ensure our standards remain current.
We promise we have never and will never sell, rent, or exchange your personal data to any third party for their marketing or commercial purposes — period.
You have full control over your personal data. Request access, correction, or deletion of your data at any time through the jom999 support team.
Jom999's automated security monitoring system operates around the clock to detect and repel any intrusion attempts or unauthorised access to our members' data.
The jom999 platform undergoes security and privacy audits conducted by qualified independent firms, ensuring our data protection systems consistently meet the most stringent industry standards.
Read our other documents to fully understand how jom999 operates in your best interest.
Now you know how seriously JOM999 takes member privacy. Register today and enjoy a safe, transparent, and responsible online wagering experience alongside more than 500,000 members across Malaysia.